You should already be RECEIVING emails sent to your new address in the email account you have designated for them to be forwarded to, but this method has limitations including not being able to send mail from your new address. To get your email set up properly, you have a few options:

The recommended option is to set up your new email address for incoming and outgoing mail in whatever mail client you use (Gmail, Outlook, Mail).



• Info you will need:

*Your Name

*Your new email address



*POP Server/Port

*SMTP Server/Port

• In your Gmail account, go to settings by clicking the cogwheel symbol dropdown in the top right corner and selecting “Settings

• Select “Accounts and Import

Under “Check mail from other accounts (using POP3):“, Click “Add a POP3 mail account you own

• A pop up window will appear. In the ‘Email address‘ field, add your new email address

Hit “Next Step

Fill out the Username, Password, POP Server, and Port that were given to you.

*Make sure that “Leave a copy of retrieved message on the server” is UNCHECKED

*Make sure that “Always use a secure connection” is UNCHECKED

Click “Add Account

On the next screen, make sure “Yes, I want to be able to send mail as…” is CHECKED

Click “Next Step

Enter your name and make sure “Treat as an alias” is UNCHECKED

Fill out the SMTP Server, Port, Username and Password that were given to you.

*Make sure “Unsecured Connection” is CHECKED. This option shows up only when you have changed the port to the correct port. You will receive an error message stating that ‘others might be able to see what you’re sending‘. Proceed anyway.

Click “Add Account

• Copy the confirmation code sent from gmail that you will receive in the email account your new address is temporarily forwarded to and hit “Verify

That’s It! Now you can send and receive emails from your gmail account.

Confirm with us that you have completed the setup. We will remove the temporary forwarder and send a test email to be sure everything is working correctly.


Another option is to check your email account manually online through the limited email client provided by the host. To do this, follow the instructions below:

Check Mail Manually Online


• Info you will need:

*Your new email address


• Use this link to access your online webmail.

Fill out the Username, and Password that were given to you.

Click “Login

• Choose “Horde“, “Roundcube“, or “SquirrelMail” as desired. These are all just different interfaces for accessing your email. If you are unsure, Horde is a fine one to use.

That’s It! Send and Receive email from your new address.